Website: https://joltelectric.biz
Business Name: Jolt Electric
Jolt Electric values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or use our services.

1. Information We Collect
We may collect the following information when you use our website or contact us:
Personal Information

• Name

• Phone number

• Email address

• Service address

• Billing information

• Information submitted through contact forms, estimate requests, or service inquiries

Non-Personal Information

• IP address

• Browser type

• Device information

• Website usage information collected through cookies or analytics tools
   

2. How We Use Your Information
Jolt Electric may use your information to:

• Respond to customer inquiries

• Schedule appointments and provide electrical services

• Send estimates, invoices, and service updates

• Send appointment reminders and customer support communications

• Send SMS/text messages related to services you requested

• Improve our website and customer experience

• Comply with legal obligations
   

3. SMS/Text Messaging Policy
By providing your mobile phone number to Jolt Electric, you consent to receive conversational, customer care, appointment reminder, and service-related text messages from Jolt Electric.
Message Types May Include:

• Appointment confirmations

• Scheduling updates

• Dispatch notifications

• Project updates

• Customer support responses

• Billing or invoice notifications

SMS Disclosure

• Message frequency may vary

• Message and data rates may apply

• Consent is not a condition of purchase

• Reply STOP to opt out at any time

• Reply HELP for assistance

• You may also contact us at Office@joltelectric.biz

SMS Data Sharing Statement
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Information
Jolt Electric does not sell, rent, or trade customer personal information.
We may share information only with trusted third-party providers necessary to operate our business, including:

• Payment processors

• Scheduling or CRM software providers

• Communication providers such as RingCentral

• Website hosting providers

These providers are required to maintain the confidentiality and security of your information.
We may also disclose information if required by law or to protect our legal rights.

5. Data Security
We use commercially reasonable safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
However, no electronic transmission or storage system can be guaranteed 100% secure.

6. Cookies & Analytics
Our website may use cookies, analytics services, or similar technologies to improve website functionality and understand website traffic.
You may disable cookies through your browser settings.

7. Your Privacy Rights
Depending on applicable laws, you may have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Request deletion of your information

• Opt out of communications

To exercise these rights, contact us at:
Email: Office@joltelectric.biz
Website: https://joltelectric.biz

8. Third-Party Websites
Our website may contain links to third-party websites. Jolt Electric is not responsible for the privacy or security practices of those websites.

9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Updates to This Privacy Policy
Jolt Electric may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Information
Jolt Electric
Website: https://joltelectric.biz
Email: Office@joltelectric.biz

Recommended Additional Website Pages for RingCentral & SMS Compliance
To help avoid texting restrictions or carrier rejection, you should also add:
Terms & Conditions Page
Include:

• Service terms

• Payment terms

• SMS consent language

• Liability limitations
   

Contact Form Checkbox
Add this directly below every website form:
 
“By submitting this form and signing up for texts, you consent to receive customer care and appointment reminder messages from Jolt Electric at the number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary. Reply STOP to unsubscribe or HELP for help. View our Privacy Policy and Terms & Conditions.”